Privacy Policy

Imack Wedding Films is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Imack Wedding Films
Location: Glasgow, Scotland, United Kingdom
Email: info@imackweddingfilms.com
Website: https://www.imackweddingfilms.com

For the purposes of data protection law, Imack Wedding Films is the Data Controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following personal information:

• Name

• Email address

• Telephone number

• Wedding date and venue

• Enquiry and message details

• Booking, contract, and invoice information

• Communication history

• Website usage data (via cookies and analytics)

3. How We Collect Your Data

We collect personal data when you:

• Submit an enquiry through our website

• Contact us by email or phone

• Book our services

• Communicate with us during your booking

• Use or browse our website

4. Why We Use Your Data (Lawful Basis)

Under UK GDPR, we process your personal data using the following lawful bases:

• Contract – to provide our wedding videography services

• Legitimate interests – to respond to enquiries and manage bookings

• Legal obligation – for accounting and tax purposes

• Consent – where required, such as for cookies or marketing communications

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries

• Provide quotes, contracts, and invoices

• Deliver wedding videography services

• Manage bookings and payments

• Communicate important service-related information

• Improve our website and services

We do not sell or rent your personal data to third parties.

6. Who We Share Your Data With

We may share your personal data with trusted third parties only where necessary, including:

• Booking and CRM systems (e.g. Studio Ninja)

• Website hosting providers

• Payment and accounting services

• Analytics providers (e.g. Google Analytics)

• Video hosting platforms (e.g. Vimeo or YouTube)

All third parties are required to handle your data securely and in compliance with UK GDPR.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure, password-protected systems

• HTTPS encryption on our website

• Restricted access to authorised users only

We only keep personal data for as long as necessary for business and legal purposes.

8. How Long We Keep Your Data

• Enquiry data: up to 24 months

• Client booking and contract data: up to 7 years (for legal and accounting requirements)

• Marketing data: until consent is withdrawn

9. Your Data Protection Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us at info@imackweddingfilms.com.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.